Was kann ich tun, wenn ich einen falschen Artikel erhalten habe?Aktualisiert a year ago

Here's what you can do to solve the problem:

1. Check your order:  First, check your order confirmation email to make sure you have placed the correct order. Sometimes order details can be easily overlooked.
2. Confirm the problem:  If you have confirmed that you have indeed received the wrong item or size, don't worry, we are here for you!
3. Contact Customer Service:  You can contact us immediately via live chat or email. Alternatively, you can submit your query via this Contact Form . Please include your order number and details of the faulty item.
4. We take care of you: As soon as we receive your request, we work quickly to make the necessary adjustments. 
5. Free returns: We will send you the correct item or size at no additional cost to you.